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Our services

Built to grow
your business

From our studio in Johannesburg: web design, graphic design, AI engineering, AEO, hosting and custom WordPress — everything you need to launch, grow and get found in the AI era.

In detail

What’s included

See the work
  1. 01

    Web Design & Development

    Conversion-focused, lightning-fast websites — from business sites and eCommerce to custom web apps. Strategy, design and development under one roof, built on speed, security and scalability.

    • Business & marketing sites
    • eCommerce stores
    • Custom web apps
    • Landing pages
    • Responsive design
    • Performance & SEO
  2. 02

    Graphic Design & Branding

    Your brand is more than a logo — it’s a story. We craft complete identities that make a lasting impression and stay consistent across every touchpoint.

    • Logo design
    • Full brand identity
    • Brand guidelines
    • Marketing collateral
    • Social media kits
    • Art direction
  3. 03

    AI Engineering

    We put cutting-edge AI to work inside your business — chatbots, automations and integrations that save time and unlock revenue, explained in plain language.

    • AI chatbots & assistants
    • Workflow automation
    • RAG & knowledge bases
    • API & model integration
    • Custom AI tools
    • AI strategy & training
  4. 04

    AEO — AI Engine Optimization

    Get found and recommended by AI. We optimise your site so ChatGPT, Gemini and AI search can read, understand and cite you — the new SEO.

    • Free AEO audit
    • llms.txt setup
    • Structured data (Schema.org)
    • Semantic content
    • AI-crawler config
    • Ongoing optimisation
    Try the free AEO check
  5. 05

    Web Hosting

    Reliable, fast and secure managed hosting, tuned for performance and uptime so your site stays online and loads instantly.

    • Managed hosting
    • SSL & security
    • Automated backups
    • Speed optimisation
    • Uptime monitoring
    • Maintenance & support
  6. 06

    WordPress & Plugins

    Custom WordPress development — including our own booking plugin that lets agencies take bookings directly through their WordPress site.

    • Custom plugin development
    • Booking plugin
    • Third-party integrations
    • Plugin maintenance
    • WordPress builds
    • Migrations
    Explore the Houses of Nomad booking plugin
How we work

From idea
to launch

  1. 01

    Discovery & Strategy

    We start by understanding your brand, goals and audience, then craft a strategic foundation for the project.

  2. 02

    Concept & Design

    We turn insight into stunning visuals and intuitive layouts that fit your brand and feel effortless to use.

  3. 03

    Development & Execution

    We build it fast, secure and scalable — clean code, structured so both people and AI can read it.

  4. 04

    Launch & Support

    We fine-tune every detail before launch and provide ongoing support to keep you optimised and future-proof.

Why Santi

Why brands
choose us

Design that converts

Strategy, design and development under one roof — beautiful interfaces engineered to load fast and turn visitors into paying customers.

Built for AI search

We make your site readable by AI. Structured data, clean semantics and AEO so ChatGPT, Gemini and AI search recommend your brand.

Fast, friendly support

Real people, quick replies. From first concept to post-launch tweaks, we stay in your corner across every time zone.

Where is Santi Universe based?

We are a web and graphic design studio in Johannesburg, based in Roodepoort in Gauteng, South Africa. We work remotely too, with clients across South Africa, in Kenya and around the world.

What services do you offer?

Web design and development, graphic design and branding, AI engineering (chatbots, automations and integrations), AEO so AI search can find and recommend you, managed web hosting, and custom WordPress development including plugins.

Do you only work with businesses in Johannesburg?

No. Many of our clients are in Johannesburg and across Gauteng, but we are remote-first and work with businesses throughout South Africa, in Kenya and internationally.

How much does a website or brand identity cost?

Every project is quoted to its scope, so there is no one-size price. Tell us about your project in our four-step quote form or send us a message, and we will reply within one business day.

How long does a project take?

It depends on the scope. The timeline is agreed and set out in your proposal before any work starts, so you know what to expect from day one.

How does payment work?

Unless your proposal says otherwise, we invoice a 50% deposit before work starts and the remaining 50% on completion, before final files are handed over or the website goes live.

How many revisions are included?

Each design stage includes up to three rounds of revisions. Anything beyond that, or outside the agreed scope, is quoted before we do it.

Can you help my business show up in ChatGPT and AI search?

Yes. That is Answer Engine Optimization (AEO): we make your site easy for ChatGPT, Gemini and other AI tools to read, understand and recommend. Start with our free AEO check to see your score. We follow recognised good practice but cannot guarantee specific rankings or mentions.

Do you offer website hosting and maintenance?

Yes. Managed hosting and maintenance are billed monthly and continue month to month; either side can cancel with 30 days’ written notice.

Your project

Let’s talk

Tell us about it in four quick steps